Popular Services
Request new access, to keep current access, or to remove access to the High Performance Computing Cluster. Please "Sign In" in the upper right corner if you have a myWSU Id#. This will aid your approval process. Please allow requests 2-3 business days to process, before expecting access.
This request is to be used to seek help when anything on the desktop is broken and you need assistance from the ITS Desktop Support group. It is used to report anything broken involving All-In-One, Desktop, Laptop, Tablets and Printers as well as their operating systems or their setting/rights plus Desktop end user applications or software.
Use this service to request A/V equipment and services for your live events and meeting, as well as requests for a Zoom Co-Host.
General classroom support; request assistance with technical and classroom issues, or request equipment / training.
For other requests that don't fall into another category, this is the "catch-all" ticket type.
This service request is to be used to ask for a temporary loaner Chromebook for student use.
Need to purchase new application or software as a service? Please use this form to start the process and learn needed steps. After the completion of this form, ITS will notify you if a project is required to install or purchase software.
For installation of new computers, printers, or other technology devices, clients will select this offering.
If you cannot find the service you need, use this service offering to submit a general technology ticket to the ITS Help Desk.
Request assistance with any telecommunication issue.
Please check the WSU Software Catalog (https://wichita.teamdynamix.com/TDClient/2395/P... for the standard, pre-approved available software.
Request a new Perceptive Content (ImageNow) implementation which may include a new drawer, application plan, or scanning device.
Request to have a user account, email, network share access and/or computer set up for a new employee.
Use this service to request assistance with installed AV equipment and live event media support.
Request Corbin Hall computer lab and equipment reservation.
This service offering is to suggest improvements to Information Technology Services.
Request for assistance in using Zoom.us videoconferencing software. Use this service to request both standard Basic and Licensed Zoom licenses, as well as for all licensing questions and technical support.
Use this request to make configuration changes to the system such as room/building addition or inactivation; adding categories; resource pricing changes; etc.
This service request is to be used to seek assistance from the Information Technology Services group's Desktop Support to obtain quotes or request purchase of computer hardware.