My Recently Visited Services

Request a new Perceptive Content (ImageNow) implementation which may include a new drawer, application plan, or scanning device.


Request assistance with any telecommunication issue.


This request is to be used to seek help when anything on the desktop is broken and you need assistance from the ITS Desktop Support group. It is used to report anything broken involving All-In-One, Desktop, Laptop, Tablets and Printers as well as their operating systems or their setting/rights plus Desktop end user applications or software.


Request help with an IT-related problem.


For other requests that don't fall into another category, this is the "catch-all" ticket type.


General classroom support; request assistance with technical and classroom issues, or request equipment / training.


Use this form to request Email Support


Request to have a user account, email, network share access and/or computer set up for a new employee.


Need to purchase new application or software as a service? Please use this form to start the process and learn needed steps. After the completion of this form, ITS will notify you if a project is required to install or purchase software.


Use this service to report EMS errors prohibiting business function(s).


This service request is to be used to seek assistance from the Information Technology Services group's Desktop Support for Set up and/or changes involving All-In-One, Desktop, Laptop, IPads and Printers as well as changes involving the operating systems and their setting/rights.


This service offering is to suggest improvements to Information Technology Services.


Use this request to make configuration changes to the system such as room/building addition or inactivation; adding categories; resource pricing changes; etc.


Report wireless problems in the campus residence halls


Purchase audio/video equipment for use in your college, department, office, or classroom.


Scanning of analog materials; preparing digital materials for the Web; creating metadata; quality control, uploading digital files to SOAR or other library content management systems.


Creating queries, reports, exports, data updates, security changes, or login issues.


This Service Request is to be used to schedule the disabling of an employee's access. It will be used to disable access of Active Directory, Employee Door Lock Access, Phone Systems and Employee Banner access.


Request insight or training from the Project Management Office: Project Management, Portfolio and Project Management, Requirements Gathering, Change Management, RFP, Risk Matrix, advise to put projects back on track, Project or Program mentoring, etc.


Request a Network change which does not fit into the categories above.


Use this service to request help from the Math/Statistics/Physics Departments


Request lists, screening, assignment changes, and disqualification to donor prospect records.